Subscription Terms

These Subscription Terms describe how Always 305 coffee subscriptions work. They apply in addition to our Terms of Service, Privacy Policy, Shipping Policy, and Refund Policy.

1. The Short Version

• Pick a coffee, pick a frequency, pick a quantity.
• We charge your card and ship on that schedule until you tell us otherwise.
• You can pause, skip, swap blends, change frequency, or cancel any time, online, in 1 click, from your account.
• We send a reminder email 3 days before every charge so there are no surprises.
• Same price every shipment. If we ever raise prices we tell you 30 days in advance.

2. Enrollment and Authorization

When you enroll in a subscription, you authorize Always 305, LLC and our payment processor (Stripe) to automatically charge your payment method on file:

• The current price of the subscription product (currently $24 per 12 oz bag, subject to change with notice as described in Section 8).
• Applicable sales tax based on your shipping address.
• Shipping fees, if any (see our Shipping Policy).

Charges occur on the cadence you select (for example, every 2 weeks, every 4 weeks, every 6 weeks, or every 8 weeks). Each shipment is a separate charge.

3. Pre-Shipment Reminder

Three (3) days before each scheduled charge, we send a reminder email to the address on file with:

• The date your card will be charged
• The blend and quantity that will ship
• The total amount including tax and any shipping
• A direct link to skip, pause, change, or cancel before the charge

This reminder is required by law in several states and is also our standard practice for every subscriber.

4. Pause, Skip, Swap, and Cancel

You can manage your subscription any time at https://always305.com/account. From your account you can:

• Skip the next shipment
• Pause indefinitely (until you reactivate)
• Swap blends between TRANQUILO, EL PUENTE, AZUCAR, and LA VENTANITA
• Change frequency (every 2, 4, 6, or 8 weeks)
• Change quantity per shipment
• Update payment method or shipping address
• Cancel the subscription entirely

Cancel Anytime, Online, in 1 Click

Cancellation is a single click in your account. We do not require a phone call, a chat session, a survey, or a "save offer." We will not put you in a retention queue. We may invite you to provide feedback after you cancel, but providing feedback is optional.

If you prefer email, send a cancellation request to hello@always305.com from the email on your account and we will cancel within 1 business day.

5. Timing of Changes

Changes you make before your next scheduled charge take effect immediately. Changes you make after the charge has already been processed apply to the following shipment. If you cancel after the charge but before the package has shipped, contact hello@always305.com and we will cancel the shipment and refund you in full.

6. Failed Payments

If a payment fails (for example, an expired card or insufficient funds), we will:

1. Notify you by email.
2. Retry the charge up to 3 times over 7 days.
3. Pause your subscription until the payment method is updated.

We will not ship a subscription order until the payment is successful.

7. Refunds

Subscription orders are covered by our 30-day satisfaction guarantee. If you are not happy with a shipment for any reason, email hello@always305.com within 30 days of delivery and we will refund the full purchase price. You do not need to return the coffee.

If you cancel after a charge but before the package has shipped, we refund the full charge.

8. Price Changes

If we change subscription prices, we will notify subscribers by email at least 30 days before the new price takes effect. The new price will only apply to renewals processed after the notice period. You can cancel before the new price takes effect with no penalty.

9. Subscription Promotions and Trial Offers

From time to time we may offer promotional pricing on the first subscription shipment (for example, a discounted intro bag or a free sample pack with paid shipping). Unless stated otherwise:

• The promotional price applies only to the first shipment.
• All subsequent renewal shipments are billed at the standard subscription price disclosed at checkout.
• You can cancel before the second shipment to avoid being billed at the standard price.
• The pre-shipment reminder email (Section 3) is sent before the first standard-price renewal so you have advance notice.

These disclosures are presented clearly at checkout, in your order confirmation email, and again in the pre-shipment reminder email, in accordance with the FTC ROSCA, the FTC Negative Option Rule, the California Automatic Renewal Law, and similar state laws.

10. Sample-to-Subscription Funnel

Our sample variety pack offer charges shipping (typically between $5 and $7) and provides a sample pack at no product cost. After delivery, you may be invited to enroll in a recurring subscription. You will only be enrolled in a subscription if you affirmatively choose to enroll, and the enrollment screen will clearly disclose:

• The product, frequency, and price of the subscription
• That the subscription auto-renews until canceled
• That you can cancel any time, online, in 1 click

11. Account Closure

Closing your Always 305 account automatically cancels any active subscription. Subscriptions canceled or paused are not deleted, so you can reactivate later from your account.

12. Compliance Highlights

These Subscription Terms are designed to comply with:

• The Federal Trade Commission's Restore Online Shoppers' Confidence Act (ROSCA)
• The Federal Trade Commission's Negative Option Rule (the "Click-to-Cancel Rule")
• The California Automatic Renewal Law
• Similar automatic renewal statutes in New York, Oregon, Vermont, Washington, D.C., and other states
• The advertising policies of Meta, Google, TikTok, and other paid media platforms

13. Contact

Always 305, LLC
Attn: Subscriptions
Miami, Florida, USA
Email: hello@always305.com